Binoco Travel Refund & Cancellation Policy

At Binoco Travel, we strive to provide a seamless booking experience. However, we understand that travel plans may change. Our cancellation and refund policies are designed to be fair, transparent, and in alignment with airline regulations.

Cancellation Policy

General Guidelines

All cancellation requests must be submitted through our website or via email at [support@binocotravel.com]

Cancellations are subject to airline-specific policies and fare conditions.

If a ticket is canceled directly through the airline, customers must inform Binoco Travel to initiate the refund process.

Cancellation Fees

Airline cancellation charges apply based on the fare rules and booking class.

If an airline cancels a flight, Binoco Travel will still charge its standard service fee for handling the cancellation and refund process.

Certain fares may be non-refundable as per airline policy.

Partial & Last-Minute Cancellations

Partial cancellations may not be allowed for certain fare types, including roundtrip, group fares, and discounted tickets.

For cancellations made within 24 hours of departure, customers should contact the airline directly and notify Binoco Travel afterward for refunds.

No-show bookings are subject to airline policies, and refunds will be processed only if the airline provides a refund amount.

Refund Policy

Eligibility & Process

Refunds are processed only after receiving a formal cancellation request through our platform or via email.

The refund amount is determined by the airline and may take up to 90 days to be credited, depending on airline policies.

Binoco Travel will process refunds only after receiving the corresponding amount from the airline or service provider.

Refund Timeline

Refunds for credit card payments may take up to 72 hours once processed.

Refunds for net banking transactions may take up to 7 business days.

Non-Refundable Fees

Service fees charged by Binoco Travel are non-refundable.

Convenience fees, if applicable, are non-refundable under all circumstances.

Any additional services (e.g., seat selection, extra baggage, meals) are non-refundable unless canceled by the airline.

Special Cases

If an airline or hotel ceases operations or declares bankruptcy, Binoco Travel will not be liable for refunds.

Refunds for partially used tickets will be processed as per airline rules, with any discounts or promo codes deducted from the final refund amount.

Customers must provide proper documentation for refunds if they cancel directly with the airline.

For any refund or cancellation inquiries, please reach out to our customer support team at [support@binocotravel.com] or call us at [customer service number].